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What Information Do We Collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

What Do We Use Your Information For?

Any of the information we collect from you may be used in one of the following ways:

To Personalize Your Experiance

Your information helps us to better respond to your individual needs.

To improve our website

We continually strive to improve our website offerings based on the information and feedback we receive from you.

To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature

To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sheltertech@shelterlogic.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to ShelterLogic Corp. 150 Callender Road Watertown CT, 06795.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cancelations

Because your custom order is built to your exact specifications all Custom, Standard, Heavy Duty and PVC Fabric building orders can not be cancelled. Please carefully review all specifics regarding your building: size, color and fabric grade prior to submitting.

Pricing

ShelterLogic product prices are for USA residents only. Product prices does not include shipping, international tariffs, duties, VAT or other fees.

Delivery

Upon delivery of your ShelterLogic building, carefully inspect all packages. Make note of any missing or damaged packages on the official delivery document that you sign. Be sure to contact ShelterLogic Customer Service at 800-932-9344 immediately if you note anything missing or damaged.

Shipping

On arrival, inspect the shipment immediately for obvious signs of damage. Any and all shortages and damages must be written on the Freight Bill or Proof of Delivery. Should you determine that any items are damaged or missing, you MUST note the item, the discrepancy, and the condition before you sign it! Then contact ShelterLogic to report any problems. You should open cartons and containers. If there is the slightest doubt that the merchandise is damaged (concealed or not) it must be noted on the Freight Bill and/or Proof of Delivery.

Missing or Defective Parts

ShelterLogic will gladly supply the part at no charge to the customer within 30 days of shipment. After 30 days the customer will be responsible for the cost of the missing part and any related shipping cost. Please inspect all packages received with your order. Match all content to the parts list included with each ShelterLogic building. Even if you do not plan to install the unit right away take a few minutes to confirm your order and ensure all parts are included and in good condition. Call our toll free customer support number within the 30 day period and report any missing or damaged parts. This will allow us to quickly correct your order prior to installation.

Product Returns

All ShelterTech SP shelters are made to order based on your chosen selections. As a result no returns for this product can be accepted for any reason.